FAQs

When you visit you will see that there are some changes which have been made. These have been introduced following government guidance for the safety of visitors and staff.

Do I need to wear a face mask?

The wearing of face masks is no longer mandatory however we would recommend that masks be worn in busy areas of the hall and museum.

Are all areas of the Hall open?

We have implemented a one way system around Towneley Hall (except for people with mobility issues). Entrance and exit is via the shop. Some rooms may have to be closed occasionally if we are experiencing staffing issues.

Can I use the lifts?

Yes the lifts are available for people with mobility issues or pushchairs but please be aware of social distancing and single household use only.

Are children’s activities available?

We have reduced some activities in line with COVID safe procedures but an updated and revamped version of the popular mouse trail is still available from the shop. Online family and children’s activities are also available here.

Will exhibitions change?

Yes, we have a new exhibition in the Stocks massey and Sanderson galleries: HOPE an exhibition of stunning pre-Raphaelite work by the artist Evelyn De Morgan, plus in the housekeepers room we have Hidden Revealed – 6 artists from the Lancashire area showing works inspired by the collections at Towneley. An exhibition of nearly 200 postcards from the collection is currently online at https://towneley.org.uk/postcard/postcards/

Will you provide personal protective equipment for visitors?

We will not be providing PPE but there are hand sanitising points throughout the Hall. We have also implemented a one way system and provided staff training to help people maintain social distancing.

Despite these changes we hope you enjoy your visit and that we will see you again soon.

Thank you for your support through these challenging times.